FAQS

Have Questions? We’ve Got Answers

1. How long does shipping take?

We offer three shipping options:

• Standard Shipping (7-10 business days): $5.99
• Expedited Shipping (4-6 business days): $9.99
• Overnight Shipping (2-3 business days): $15.99

Please allow 1-2 business days for order processing.

2. Do you ship internationally?

Currently, we only ship within the U.S., including APO and U.S. Territories. Stay tuned for international shipping options.

3. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can track your order through the carrier’s website.

4. What is your return policy?

We accept returns within 30 days of purchase. Items must be unused, in original condition. Some items marked “Final Sale” may not be returnable. For more info, visit our Return Policy page.

5. How do I start a return or exchange?

Contact our support team or visit our Returns Center on the website. You’ll be guided through the return or exchange process step by step.

6. Is my payment information secure?

Yes. We use SSL encryption and work with secure payment gateways to protect your sensitive information.

7. Can I change or cancel my order?

If your order hasn’t been processed yet, we may be able to help. Email us immediately at [email protected] or call +1 (864) 901-3635.

8. Still have questions?

We’re here to help! Contact our customer support team at any time. We aim to respond within 24 business hours.